Effective Date: September 14, 2024

Welcome to Zen and Zest Wellness Solutions. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please do not use our services.

1. General Terms

By accessing our website (zenandzestwellnesssolutions.com) or purchasing services from Zen and Zest Wellness Solutions, you agree to adhere to these Terms and Conditions. We reserve the right to modify, update, or change these terms at any time without prior notice. It is your responsibility to review this page periodically for any updates.

2. Services

Zen and Zest Wellness Solutions provides various health and wellness services, including one-on-one coaching, group coaching, mental health certifications, and creative wellness experiences. All services provided are intended to promote holistic well-being and are not substitutes for professional medical advice, diagnosis, or treatment.

By engaging in any of our services, you acknowledge that any decisions or actions taken based on the coaching or guidance provided by Zen and Zest Wellness Solutions are your responsibility.

3. Payments and Refunds

• Payment: Full payment is required at the time of booking any service. Payments are processed securely through our online payment platform.
• Refunds: Refunds are only issued for cancellations made at least 48 hours before the scheduled service. Cancellations made less than 48 hours before the service are non-refundable. In the case of unforeseen circumstances, please contact us to discuss your situation.
• Late Payments: Any late payments for ongoing services will incur a late fee, and access to services may be suspended until payment is received.

4. Appointment Scheduling and Cancellations

• Booking: All appointments must be scheduled through our website or by contacting us directly. You will receive a confirmation email once your booking is complete.
• Rescheduling: You may reschedule your appointment up to 24 hours in advance without penalty. Rescheduling within 24 hours may result in an additional fee.
• Cancellations: If you need to cancel your appointment, please notify us at least 48 hours before the scheduled time. Cancellations made after this window may not be eligible for a refund.

5. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and current information when registering or booking services.
• Use the website and services in compliance with all applicable laws and regulations.
• Not engage in any behavior that could harm or disrupt the website, services, or other users.

Failure to comply with these responsibilities may result in the termination of your access to our services.

6. Intellectual Property

All content on the Zen and Zest Wellness Solutions website, including text, images, graphics, logos, and other materials, is the intellectual property of Zen and Zest Wellness Solutions unless otherwise stated. You may not reproduce, distribute, modify, or use any of the content without our express written permission.

Any unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

Zen and Zest Wellness Solutions strives to provide high-quality services, but we make no guarantees or warranties regarding the results or outcomes of our coaching or wellness services. By using our services, you agree that Zen and Zest Wellness Solutions is not responsible for:

• Any personal injury, property damage, or loss that occurs during or as a result of using our services.
• Any adverse effects or injuries caused by the misuse of information or guidance provided during our sessions.
• Any technical issues, interruptions, or inaccuracies that may occur while using our website.

You agree to indemnify and hold Zen and Zest Wellness Solutions harmless from any claims or liabilities arising from your use of our services.

8. Medical Disclaimer

The services provided by Zen and Zest Wellness Solutions, including wellness coaching and mental health certification training, are designed to promote overall well-being. However, our services do not constitute medical advice or treatment. We encourage all users to consult a qualified healthcare provider before making any significant changes to their health or lifestyle.

If you have any pre-existing medical conditions or specific health concerns, it is your responsibility to seek advice from a licensed healthcare professional before participating in our services.

9. Privacy

Your privacy is important to us. By using our website and services, you agree to the terms outlined in our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts located in the United States.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: [email protected]